This is a model that gives us the capacity to understand that each person has their own style of communication. It identifies the four basic relational styles of communication and interaction by which we can all be grouped.
The four styles can be identified through two different dimensions:
Vital pace: Reflective / Active
Decision-making: Rational / Emotional
Every individual is characterized by a unique and different combination of these four styles, which determine our preferences in terms of communication and interaction.
This tool can help us in identifying our style and the impact we have on others. It also allows us to understand how others would like to be treated. This boosts relationships, and leads to an improvement of communication and results.